Returns & Exchanges
At Aurora Nutrascience, we want you to be completely satisfied with your purchase; if your premium apparel doesn't meet your expectations, you can return or exchange items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the unwashed and unworn items with original tags attached into the original shipping bag or a secure box.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return package.
- 4.Drop Off and Track
Hand over your package to the designated carrier and keep your tracking receipt; once received at our warehouse, your refund will be processed within 5-7 business days.